FAQs

 

  1. How can I contact you?
    You can reach us via email at Support@famlinko.com. We aim to respond to all inquiries within 24 hours.

  2. Where are your products shipped from?
    Our products are shipped from various locations depending on the supplier. We ensure that all items are dispatched from reliable sources to maintain quality and efficiency.

  3. Do you ship internationally?
    Yes, we offer international shipping. Please note that shipping times may vary based on the destination country and local customs regulations.

  4. Can I get a refund on my products?
    Yes, we have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please contact us to initiate the process.

  5. What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options available at checkout.

  6. How do I track my order?
    Once your order has shipped, you will receive a tracking number to monitor your package’s progress. You can track your order on our website.

  7. What is the warranty policy for your products?
    We provide a warranty on our products that covers manufacturing defects. The duration and specifics of the warranty are usually 30 days after purchase.

  8. How long does shipping take?
    Shipping times vary based on the destination and the shipping method selected at checkout. Typically, domestic orders take 5-10 business days, while international orders may take longer depending on customs processing.

  9. Can I change or cancel my order after it has been placed?
    Once an order is placed, it can only be modified or canceled within a short window before it is processed. Please contact us immediately if you need to make changes to your order.

  10. Do you offer gift cards?
    Yes, we offer digital gift cards at limited times.